Frequently Asked Questions
Everything you need to know about your daily brew.
How do you ensure the freshness of your coffee beans?
We roast our beans in small batches daily and ship them within 24-48 hours of roasting to ensure you receive the freshest coffee possible.
What is the shelf life of Compass Coffee?
For peak flavor, we recommend consuming our whole bean coffee within 4-6 weeks of the roast date. Pre-ground coffee is best enjoyed within 2 weeks.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email.
Do you offer a subscription service?
Yes! You can subscribe to your favorite blends and save 15% on every order. You can choose your delivery frequency and cancel anytime.
What is your return policy for food items?
Due to the perishable nature of coffee, we cannot accept returns. However, if there is an issue with your order or you are unsatisfied, please contact us and we will make it right.
Are your coffee beans ethically sourced?
Absolutely. We work directly with farmers and cooperatives to ensure fair wages, sustainable farming practices, and the highest quality specialty-grade beans.